KP Astrology Academy — Privacy Policy

To provide our services, KP Astrology Academy collects these types of information:

• Learning activity — the courses you enrol in, mock-test attempts and scores, video and lesson progress, and doubts or questions you post.
• Usage analytics — aggregated, non-identifying measurements of how features are used, so we can improve the product.
• Payment information — we never store your card or bank details. Payments are processed by our payment gateway (Razorpay); we retain only a transaction reference, the amount, and the payment status.
• Account information — your name, email address, phone number (where provided), and a securely hashed password when you create an account.
• Device & technical data — device model, operating-system version, app version, crash and diagnostic logs, and a push-notification token (only if you allow notifications).

We use the information we collect for the following purposes, and no others:

• To create, secure and maintain your account.
• To send you course-related notifications — only after you opt in.
• To meet our legal, tax and accounting obligations.
• To detect and prevent fraud, abuse and policy violations.
• To process payments and issue invoices and receipts.
• To respond to your support requests and doubts.
• To deliver the courses, live classes, notes and mock tests you have access to.

We do not sell your personal data. We share limited data only with the service providers needed to run KP Astrology Academy:

• Razorpay — our payment processor, to take payments and issue refunds.
• Firebase Cloud Messaging (Google) — to deliver push notifications — your device token only.
• Cloud infrastructure providers — such as Hetzner and Vercel, acting as data sub-processors under confidentiality agreements.
• Law enforcement or regulators — only where we are legally compelled by a valid order under Indian law.

We share with them only what each one strictly needs, and nothing more.

We keep your account data for as long as your account stays active. You can request deletion at any time using the in-app “Delete my account” option or by emailing support@igniterapp.com. We delete your personal data within 30 days, except records we are legally required to retain for tax, accounting or compliance reasons (typically up to 7 years).

This app is meant for people aged 13 and above. If you are a minor (under 18), a parent or legal guardian must approve your use of the app and any payments. We never knowingly collect personal data from children under 13.

Under the DPDP Act and Google Play’s policies, you have the right to:

• Access a copy of the personal data we hold about you.
• Withdraw consent for any non-essential processing at any time.
• Nominate another person to exercise these rights on your behalf, as provided under the DPDP Act.
• Delete your data, subject to legal retention requirements.
• Correct information that is inaccurate or out of date.

Write to us at support@igniterapp.com to use any of these rights; we reply within the legally required period.

We protect your data with industry-standard safeguards: bcrypt-hashed passwords, TLS 1.2+ encryption for all data in transit, and encrypted database backups. Our team performs routine security reviews and applies critical patches within 72 hours of disclosure.

We may update this policy from time to time. For any significant change, we will give you in-app notice and revise the “Last updated” date above. Your continued use of KP Astrology Academy after the change indicates your acceptance of it.

Have a question, complaint or grievance about your privacy? Email us at support@igniterapp.com. We aim to acknowledge every grievance promptly and resolve it within the timelines set by the DPDP Act.